Privacy Policy & Cookie Information
How Jade Medical Limited handles information submitted through this website.
Who we are
Jade Medical Limited (company number 02572145), registered at Ash Vale, Ninelands Road, Hathersage, Hope Valley, England, S32 1BJ, is responsible for personal information collected through this website. Contact: sales@jade-medical.co.uk.
Information we collect
If you contact us, we may collect your name, organisation, work email address, telephone number, enquiry category and the information you include in your message. Our hosting provider may also process technical information, such as IP addresses and access logs, for website delivery and security.
Please do not send patient-identifiable information or sensitive medical details through the website form.
How and why we use information
We use enquiry information to respond to requests about products, orders, deliveries and potential commercial partnerships, and to keep appropriate records of business correspondence. Depending on the circumstances, the lawful basis is our legitimate interests in responding to business enquiries or taking steps before entering into a contract. Other legal bases may apply to subsequent business transactions.
Who receives information
Enquiries are sent to our sales email account and may be accessed by authorised Jade Medical personnel. Website hosting and email service providers may process information on our behalf. We do not sell personal information.
Retention and security
We retain enquiry information only for as long as necessary for the purpose concerned, subject to applicable legal and business record-keeping obligations. Appropriate organisational and technical measures are used to protect information. Before launch, Jade Medical must confirm its specific retention arrangements and relevant service providers.
International transfers
Where our service providers process information outside the UK, we will ensure an appropriate transfer mechanism or other applicable legal safeguard is in place. Any such transfers must be confirmed before publication.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal information, object to certain processing, and complain to the UK Information Commissioner's Office (ICO). To make a request, contact sales@jade-medical.co.uk. You can find information about complaints at ico.org.uk.
Cookies and similar technologies
This staging website does not deliberately set analytics or advertising cookies, and the supplied JavaScript is limited to navigation and enquiry-form assistance. The PHP form handler uses a short-lived session cookie for abuse prevention when a visitor submits an enquiry. This is intended to support a requested service and website security; it is not used for advertising or analytics.
Our hosting platform or any tools added later may introduce additional cookies or similar technologies. These must be audited before launch. If non-exempt technologies are added, we will provide the necessary information and consent or opt-out controls as required by UK law.
Updates
We may update this notice to reflect changes in our services or legal requirements. The final publication date should be added when the policy is approved.